We're sorry your furniture has arrived damaged.
If you notice damage when your order is delivered or unpacked, please complete this form as soon as possible.
Please include:
- Your order number
- Clear photos showing the damaged item
- Close-up photos of the damage
- Photos of any damaged packaging, if available
- A brief description of the issue
Our team will review the information and contact you to discuss the next steps.
Please don't attempt to repair or modify the damaged item before we've assessed your claim.
For information about your rights, see our Warranty Terms & Conditions.
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