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  1. Freedom NZ
  2. Freedom Trade
  3. Trade Customer FAQS

Trade Customer FAQS

  • What benefits do I receive as a Freedom Trade Customer?
  • How do I apply for a trade account?
  • What information do I need to provide to apply for a Trade account?
  • I submitted my application. What’s next?
  • Will I receive a Trade card?
  • How do I place an order using my Trade discount?
  • I placed an order before my application was approved. Can I still receive my Trade discount?
  • If I’m in-store without my Trade card, can I still make a purchase?
  • Our company has multiple team members who will need access to the discount. Can this be done?
  • Can I access my Trade discount at all Freedom stores?
  • Who do I contact If I need help with my Trade account?
  • How do I log into my Trade account?
  • What is your returns policy?
  • Will I receive an additional discount off floor-stock and other already discounted items?
  • Can I have items delivered to a different location than the address I have listed on my Trade account.
  • I no longer wish to be a Trade member. How do I cancel my account?

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