Trade Customer FAQS
- What benefits do I receive as a Freedom Trade Customer?
- How do I apply for a trade account?
- What information do I need to provide to apply for a Trade account?
- I submitted my application. What’s next?
- Will I receive a Trade card?
- How do I place an order using my Trade discount?
- I placed an order before my application was approved. Can I still receive my Trade discount?
- If I’m in-store without my Trade card, can I still make a purchase?
- Our company has multiple team members who will need access to the discount. Can this be done?
- Can I access my Trade discount at all Freedom stores?
- Who do I contact if I need help with my Trade account?
- How do I log into my Trade account?
- What is your returns policy?
- Will I receive an additional discount off floor-stock and other already discounted items?
- Can I have items delivered to a different location than the address I have listed on my Trade account.
- I no longer wish to be a Trade member. How do I cancel my account?