Stacey
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Recent activity by Stacey-
What information do I need to provide to create an account and become a myFreedom member?
To create a myFreedom membership, we need your name, phone number and a valid email address. If you are having products delivered, we will also need your address.
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Will I receive an additional discount off floor-stock and other already discounted items?
Yes! All Trade customers are entitled to 5% off all floor stock, sales, and other clearance items.
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I’m having issues logging into my myFreedom account?
Log in to your myFreedom account with the email address you used to sign up in-store. If you haven’t created an online account, simply enter your email address and click the ‘forgot password’ link,...
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Can I have items delivered to a different location than the address I have listed on my Trade account.
Yes! If you need to ship products directly to a client or an alternate address, you can change the delivery address at checkout if you are purchasing online.If you are making an in-store purchase, ...
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I have an in-store account, but I want to make a purchase online and redeem my vouchers. How do I create an account?
Easy! Just go to www.freedomfurniture.co.nz/myfreedom and create an online account. Make sure to use the exact email and phone number that is connected to your existing myFreedom account that you u...
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I no longer wish to be a Trade member. How do I cancel my account?
To cancel your Trade membership, please email trade@freedom.com.au.
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How do I cancel my myFreedom membership?
Contact us and we will cancel your membership. Just remember that your spend will reset to zero and any existing Rewards will be forfeited.
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I need to change my email address; how does this affect my membership?
If the new email address is not already in use in our system, we can easily update your membership with your new email address. Just email us at myfreedomnz@freedom.com.au and the team will be able...
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What is my myFreedom membership number and where can I find it?
Your myFreedom member number is a 20-digit unique customer number which was assigned to your account at Membership creation. This number can be found on the top of your order docket or by logging i...
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How do I become a myFreedom member?
Easy! You can sign up for free in-store by letting the staff member know that you wish to join. You can also sign up online at www.freedomfurniture.co.nz/myfreedom or during checkout when you cre...