Stacey
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Activity overview
Latest activity by Stacey-
Stacey created an article,
How do I apply for a trade account?
To take advantage of our trade programme, simply click on the following link and submit your application form. Trade Client Contact Form
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Stacey created an article,
I no longer wish to be a Trade member. How do I cancel my account?
To cancel your Trade membership, please email trade@freedom.com.au.
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Stacey created an article,
Can I access my Trade discount at all Freedom stores?
Yes! Your Trade discount is valid at all Freedom stores across New Zealand.
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Stacey created an article,
What is your returns policy?
The return policy for Freedom Trade purchases is the same as our standard Return policy and can be viewed here.
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Stacey created an article,
Who do I contact if I need help with my Trade account?
For all product and order enquiries, please contact your preferred Freedom store and our in-store Interior Decorator will be able to assist you. For all account queries, you can email our Trade tea...
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Stacey created an article,
Our company has multiple team members who will need access to the discount. Can this be done?
Yes! On your application, please specify the team members who will require access to your company’s Trade discount. We can supply up to 2 Trade membership cards to be shared with your staff.
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Stacey created an article,
Will I receive a Trade card?
Yes! Within 7 days of your application being approved, you will receive a Welcome Pack from our Trade team. Your Welcome Pack will include two new Trade membership cards along with information on h...
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Stacey created an article,
What information do I need to provide to apply for a Trade account?
To apply for a Trade account, you will need to provide the following:• First name and surname• Business name• Registered business address• NZBN• Type of business (e.g. Designer, Stylist, Builder)• ...
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Stacey created an article,
Will I receive an additional discount off floor-stock and other already discounted items?
Yes! All Trade customers are entitled to 5% off all floor stock, sales, and other clearance items.
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Stacey created an article,
Can I have items delivered to a different location than the address I have listed on my Trade account.
Yes! If you need to ship products directly to a client or an alternate address, you can change the delivery address at checkout if you are purchasing online.If you are making an in-store purchase, ...