FAQ's

General

• How do I contact Freedom?
• I don't know which form I should be completing?
• Should I measure things up before I come in to buy furniture or blinds?
• What if I receive a product that is damaged?
• I can’t find my order confirmation; can you please resend it?
• Do you show everything on your website that is available in store?

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Payments

• What payment methods do you accept?
• Afterpay
• Laybuy

Services

• I need help choosing the right freedom product for me.
• Can you help me with furniture matching and styling?
• Do you offer furniture refurbishment?

Assembly

• How do I order spare parts?
• Do you offer furniture assembly?
• I did not receive any assembly instructions with my order?
• I think my order is missing some parts, what should I do?

Gift Cards

• Is there a Freedom Gift Card?
• Do gift cards expire?